Refund policy

ALL SALES ARE FINAL

Due to the personal-use nature of press-on nails and for hygiene and sanitary reasons, all Luxe Reign Nails sales are final.

We do not accept returns, exchanges, or refunds for change of mind, personal preference, incorrect sizing selected by the customer, or products that have been opened, handled, applied, or used.

Please carefully review your selected design, size, quantity, and order details before completing your purchase.

If We Made a Mistake

We want every Luxe Reign order to arrive exactly as intended.

If you receive an incorrect item or an item is missing from your order, please contact support@luxereignnails.com and include your order number, a copy or screenshot of your order confirmation, and clear photographs of the item(s) received and the packaging.

Once the information has been reviewed and the error confirmed, Luxe Reign Nails will provide an appropriate replacement or resolution at no additional cost to you.

Please do not return any products without contacting us first.

Damaged Items

If your order arrives damaged, please contact support@luxereignnails.com with your order number and clear photographs of the damaged product and packaging so we can review the issue and determine the appropriate resolution.